General
How do I contact support?
Email support@respawnproducts.com with any questions you have regarding your product or your order. RESPAWN Support is available weekdays from 8:00 to 5:00 EST.
What is the chair weight limit?
All RESPAWN chairs are certified and tested to hold up to 275 lbs with the exception of the RESPAWN 400 model which has a weight capacity of 400 lbs.
Where are RESPAWN products available for purchase?
If you’re interested in shopping on somewhere other than RESPAWNproducts.com some of our products can be found on a variety of other retailer websites including: Amazon, Walmart, Sam’s Club, Costco, Target and more.
Orders & Shipping
What payment methods do you accept?
RESPAWN currently accepts all major debit and credit card providers, and PayPal.
What is my order status?
If you created an account during checkout or are already logged in. You can check your order status here.
How much does shipping cost?
RESPAWN is dedicated to providing the absolute highest-quality of products and service. We’re happy to provide you free shipping on ALL orders regardless of purchase amount or quantity.
What countries do you ship to?
RESPAWN currently ships to the 48 contiguous United States. However, to ensure the safe delivery of your products, we do not currently ship to PO BOX addresses.
Warranties & RETURN POLICIES
Downloadable versions of our warranty and return policies and available below for your convenience.
Need More Help?
Please make sure to select the proper subject to receive support. Selecting the incorrect subject may cause a delay in response time.